By Sam Clarke | Not Valid for Ontario
Published on 13 January 2025 | 11:42 - Updated on 13 February 2025 | 09:25
Jackpot City Casino is one of Canada’s most trusted and well-known online casinos, celebrated for its vibrant, Vegas-inspired design and an extensive selection of thrilling casino games. In this review, our team of experts with over 20 years of experience delves into what makes Jackpot City a top choice, highlighting its standout features to help Canadian players discover why it remains a favorite in the online gambling scene.
WELCOME BONUS
Jackpot City Casino Bonus: Get up to $1600 + 10 Free Daily Spins
Jackpot City Casino is one of the longest-standing online casinos in the industry. Known for its vibrant Las Vegas-themed interface and engaging gaming environment, Jackpot City has built a solid reputation among Canadian players. Operated by the reputable Bayton Limited, this casino offers a safe and enjoyable gambling experience, backed by multiple gambling licenses and eCOGRA certification ensuring fair play and security.
Pros
- Available in 13 Languages
- Great Dedicated Mobile Apps
- Video Bingo Games
Cons
- Lack of Promotions
- Difficult Site to Navigate
Bonus Details
- Min Deposit: $10
- Wagering: 35x
- Expires: 7 Days
1st / 2nd / 3rd / 4th Deposit - Match Bonus up to C$ 400 • 10 daily spins to win a Million • New customers only • Min deposit C$ 10 • Wagering & Terms apply
A Closer Look at the Key Features of Jackpot City
Jackpot City Casino offers more than 700 thrilling games, has a great mobile app and a very large welcome bonus for all new players. While it doesn't feature sports betting, players can enjoy an abundance of high quality slots, table games and live dealer games.
Jackpot City is extremely safe to use and complies with all gambling laws in the country, which is reflected by their Canadian license, issued by the Kahnawake Gaming Commission (License Number 00892, issued on 16 February 2022).
Pros
- Great Welcome Bonus
- Fantastic Mobile Experience
- Daily Promotions
- Plenty of Payment Methods
Cons
- 35x Wagering Requirement
- No Phone Customer Support
- No Sports Betting Options
Claim the Best Bonuses at Jackpot City in Canada: What Promotions Are on Offer?
New players at Jackpot City Casino are welcomed with a generous bonus package, providing a great start to explore the casino’s vast game selection. But the rewards don’t end there—regular players can take advantage of ongoing promotions, loyalty rewards, and an exclusive VIP program. With each wager, players earn loyalty points that can be redeemed for additional perks like free spins, bonus credits, and more. Compared to competitors, Jackpot City excels in offering consistent value not just through its welcome bonus but also with long-term rewards.
Welcome Bonus – Get up to $1600 in the First Four Deposits
The welcome bonus at Jackpot City is highly lucrative and one of the biggest casino welcome bonuses in Canada. New players who join Jackpot City Casino are eligible to receive a welcome bonus totalling up to C$1,600 across their first four deposits. This offer is only available after a successful registration the completion of the first four deposits. The minimum deposit required to qualify for each bonus being C$10, with a wagering requirement of 35x. The bonuses must be claimed within 7 days after registering a new account, so make sure to deposit 4 times within the first week if you want to get as much value as possible from this welcome bonus. Here are some more details about the value of each deposit bonus:
- 1st deposit: 100% UP TO $400
- 2nd deposit: 100% UP TO $400
- 3rd deposit: 100% UP TO $400
- 4th deposit: 100% UP TO $400
Are you ready to claim your bonus? Join Jackpot City Casino today to receive up to $1,600 over your first four deposits! Don't miss out on this exclusive offer and start playing today.
1st / 2nd / 3rd / 4th Deposit - Match Bonus up to C$ 400 • 10 daily spins to win a Million • New customers only • Min deposit C$ 10 • Wagering & Terms apply
Ongoing Bonuses and Promotions at Jackpot City: Beyond the Welcome Offer
A generous welcome bonus is just the beginning of what Jackpot City offers its players. The casino regularly rolls out new promotions, giving both new and existing players plenty of opportunities to maximize their gaming experience. Here are some of the top recurring promotions available at Jackpot City.
Loyalty Points
Jackpot City has a prestigious VIP program that offers substantial rewards for players who deposit and wager frequently. This program allows you to accumulate points that can be converted into cash for playing casino games. Upon registering on the platform, each new player is automatically enrolled in the loyalty program and awarded 2,500 loyalty points, which puts everyone on the the Bronze level to begin with. Wagering and earning points will allow players to move into higher levels, which include Silver, Gold, Platinum, Diamond and Privé (invite only).
Bonus Wheel
Once you've claimed the Welcome Bonus and met the play-through requirements, the Bonus Wheel becomes accessible to you. Spin the Bonus Wheel every four hours for an opportunity to win the following prizes:
- Bonus Credits: These credits are added directly to your account and can be used to play a wide range of casino games. They essentially act as extra funds, giving you more chances to explore and win on your favorite slots, table games, and more.
- Free Spins: Spin the reels without using your own money! Free Spins allow you to play selected slot games with the potential to win real cash prizes. It’s a perfect way to try out new games or revisit your favorite slots, all while keeping your balance intact.
- Loyalty Points: Every spin of the Bonus Wheel offers a chance to boost your loyalty points balance. These points can be accumulated and later redeemed for more rewards, such as bonus credits or free spins. The more you play, the more you benefit from this loyalty system, adding long-term value to your gaming.
- Fast Forward: This unique prize reduces the waiting time for your next Bonus Wheel spin by two hours, allowing you to claim additional rewards faster. It’s a handy feature for players looking to maximize their chances of winning throughout the day.
- No Prize: While there's always a chance you might not land a prize on every spin, the anticipation and potential rewards keep the excitement going. The possibility of hitting a big prize next time keeps players coming back for more!
Daily Deal
The Daily Deal at Jackpot City Casino offers players an exciting reason to log in every day. This promotion guarantees a personalized match bonus tailored specifically to each player’s recent gameplay and preferences, ensuring a truly unique reward experience. The offer changes daily, providing fresh incentives that align with individual gaming habits. Whether you’re a fan of slots, table games, or live dealer experiences, the Daily Deal is designed to enhance your play and maximize your chances of winning, making every day at Jackpot City something to look forward to.
What Casino Games Can You Play at Jackpot City?
Jackpot City offers a diverse selection of over 700 casino games, ranging from slots to live shows. The casino also has lottery games like bingo and scratch cards, offering a variety that isn’t present in other casinos. Here's a look at what you can expect to find at Jackpot City Casino.
Play Award-Winning Slots
Jackpot City Casino offers an impressive selection of over 500 slot games. Whether you enjoy classic 3-reel slots or the more visually striking 5-reel video slots, there's something for all slot players. The variety extends across a wide range of themes, from adventurous quests and mythical legends to high-energy, action-packed games. Players can also enjoy the thrill of both regular and progressive jackpot slots, where life-changing wins are always within reach.
Jackpot City is particularly helpful platform for casino newbies. On their dedicated slot hub page, they have provided a ton of useful information such as a list of online slot terminology, details about the bonus features of each slot game, what the most popular slot games are at Jackpot City and a list of award winning slots. This information is superb for someone who is trying to get a better understanding of the Canadian online slot world. Despite already having years of casino experience, we really did appreciate their attention to detail and enjoy how they laid everything out in simple terms as we know how useful that is for new players. Online casinos rarely go to the effort of doing this was a welcome surprise.
Some of the most popular slots at Jackpot City Casino include:
- Mega Moolah: Known for its massive progressive jackpot, this slot has earned a legendary status in the online casino world.
- Gold Blitz: A high-energy game packed with exciting bonus features and big win potential.
Asgardian Fire: Step into the world of Norse mythology with this visually stunning slot full of epic wins. - Wheel of Wishes: Offering a mix of excitement and huge jackpots, this slot is perfect for those chasing big rewards.
- 9 Masks of Fire: A fiery slot with fast-paced gameplay and generous payout potential.
Enjoy a Live Casino Experience In Your Own House
Step into the world of live dealer games at Jackpot City, where the thrill of a real casino is just a click away. The main live casino categories at Jackpot City include blackjack, roulette and baccarat. With each category having a double digit amount of live games, there is an impressive selection to choose from. Additionally, there are live game shows that can be played, which add a fun, game show style twist to your casino experience.
With tables designed to suit every budget, from low-stakes beginners to high-stakes pros, you’ll find the perfect fit for your playing style. All of the dealers who hosted the games we played were extremely professional and had great personalities. They had the perfect blend of seriousness and humor to make for an engaging time. Whether you’re just starting out or a seasoned casino veteran, Jackpot City’s live dealer games provide an immersive, real-time experience that brings the energy of a physical casino straight to your screen.
Unfortunately there are no live options for poker and bingo. This is a shame as they have plenty of poker and bingo games, yet none of them offer a live experience. This is the only issue we could find with the live casino section at Jackpot City. Apart from this, all of the live games they offer are excellent, featuring super high-definition playback that rarely lags, allowing players to interact with dealers in real time.
Choose From Hundreds of Table Games
At Jackpot City, you'll find a solid variety of table games, including Blackjack, Roulette, Poker, Baccarat, and Bingo. We’ve tried out these games ourselves and found that they stick to the basics, making them easy to jump into and play. The layout is simple, and the gameplay runs smoothly, which we appreciated. Whether you like to speed your way through 10 roulette spins in 5 minutes or if you want to take things slow with high stakes blackjack, all of the games available offer a unique casino experience for each player.
In addition to the table games, Jackpot City also offers lottery-style games like scratch cards. We found them to be quick and straightforward, perfect for when you're looking for a fast and easy game. The range of more than 700 casino games gives players plenty to choose from. Each table game comes with a helpful information button, that allows players to find out the rules and specifics of each game. They really did keep the player in mind when creating their platform, something we can't say about all online casinos.
1st / 2nd / 3rd / 4th Deposit - Match Bonus up to C$ 400 • 10 daily spins to win a Million • New customers only • Min deposit C$ 10 • Wagering & Terms apply
Bet On The Go With Jackpot City's Mobile App
The Jackpot City Casino mobile app is available on both Android and iOS devices, providing a smooth and easy gaming experience wherever you are. We’ve used the app and found the interface to be straightforward, with clear graphics and responsive gameplay that works well whether you’re at home or on the go.
The app offers a wide range of games, from slots and table games to live dealer options, all optimized for mobile. We appreciated how well the games run, regardless of screen size, and there’s no compromise in quality. You also get full access to the same bonuses and promotions as on the desktop version, including welcome offers and ongoing rewards.
When it comes to transactions, the app uses strong encryption to ensure safe and secure payments. It supports the same methods as the website, so you can deposit and withdraw funds with peace of mind, knowing your information is protected.
Jackpot City Casino Mobile app is available on both Android and iOS devices, offering essential features including:
- User-friendly interface: Excellent graphics and seamless gameplay, delivering an immersive experience whether you're at home or on the move.
- Market access: A wide variety of games, catering to every preference. Whether you enjoy slots, table games, live dealer options, or more, each title has been optimized for mobile devices.
- Bonuses and promotions: Enjoy full access to all promotions, including welcome offers and ongoing bonuses.
- Secure transactions: Through robust encryption technology, the Jackpot City Mobile app supports the same payment methods as the website.
Detailed Guide: How to Create an Account at Jackpot City
To register with Jackpot City Casino, you must be at least 19 years old and after this process you will need to verify your identity and address through the Know Your Customer (KYC) process. Here's how to sign up:
- Visit Jackpot City Casino and click "Sign Up" at the top right corner.
- Confirm your country (Canada), province, and click “Next”.
- Create a username, password, and provide your email address.
- Enter your name, gender, date of birth, preferred language, and currency.
- Provide your address and postal code.
- Review and agree to the Terms and Conditions, confirming you are over 19 years old.
- Click "Register" to complete the process
Once you've completed these steps, your registration with Jackpot City Casino will be successfully processed.
How to Play Casino Games at Jackpot City in Canada
To start your playing experience at Jackpot City Casino, whether using the website or the mobile app, is easy and can be done in just simple four steps:
- Deposit Funds: Start by depositing money into your Jackpot City Casino account.
- Select a Game Category: Use the tabs in the top left corner to explore featured slots, table games, and live dealer options.
- Choose a Slot/Live: Click on your desired game to launch its interface and familiarize yourself with its mechanics.
- Place Your Wager: Review the game rules and ensure you meet the minimum wager requirement.
1st / 2nd / 3rd / 4th Deposit - Match Bonus up to C$ 400 • 10 daily spins to win a Million • New customers only • Min deposit C$ 10 • Wagering & Terms apply
All of the Payment Methods Used at Jackpot City for Instant Deposits and Safe Withdrawals
Jackpot City Casino offers a wide variety of casino payment methods available, including nine options for depositing money into your Jackpot City account and six options to withdraw money from your Jackpot City account. These methods encompass debit and credit cards, web wallets, and prepaid options. Here are the available options and their respective values:
Payment Method
Processing Time
Min Value
Max Value
Instant
$10
$50,000
Instant
$10
$50,000
Instant
$10
$50,000
Instant
$10
$10,000
Instant
$10
$10,000
Instant
$10
$10,000
Instant
$10
$10,000
Instant
$10
$10,000
Instant
$10
$10,000
Third-party payment methods may charge a fee. Deposit, withdrawal times and minimum and maximum amounts are also subject to change. Please check with your payment provider before processing.
To withdraw, navigate to the 'Cashier' section, click on 'Withdrawal', and choose your desired banking method. The options and values are as follow:
Payment Method
Processing Time
Min Value
Max Value
1-3 Days
$20
$50,000
1-3 Days
$20
$50,000
1-3 Days
$20
$50,000
1-2 Days
$20
$10,000
1-2 Days
$20
$10,000
1-2 Days
$20
$10,000
Third-party payment methods may charge a fee. Deposit, withdrawal times and minimum and maximum amounts are also subject to change. Please check with your payment provider before processing.
Where to Go if You Need Help: The Customer Support Team at Jackpot City
Jackpot City Casino offers a comprehensive FAQ section accessible via the 'Help Centre' link at the bottom of the website. In fact, on every page of the Jackpot City website, there is a frequently asked questions section that allows players to get a better understanding of the page they are on. Additionally, if for some reason your question isn't covered in the FAQ section, or you need to reach out to Jackpot City directly, they provide the following contact options:
- Email: You can email support@jackpotcity.com in order to talk to a member of staff.
- Live Chat: With agents available 24/7, it is very easy to discuss any issues you have with them.
Keep in mind that, the casino doesn’t have customer support via phone. In order to access the ‘Live Chat’ option you first need to access the FAQ, click on any article and then click ‘Yes’ when asked ‘Do you need more help?’.
