Canada Betting Expert Privacy Policy

Your Privacy Matters to Us

At Canada Betting Expert we understand the importance of protecting the privacy of your personal information. This commitment extends to all users of our services, including subscribers, advertisers, contest participants, and visitors to our website. We adhere to strict privacy practices, ensuring that the collection, use, and disclosure of your information are limited to what is necessary for delivering our services and maintaining a high standard of customer care.

What Information We Collect and Why

We may collect personal information as part of providing our services, fulfilling administrative tasks, and enhancing your experience with us. The type of data processed depends on the purpose and may include:

  • Contact Information (e.g., name, email address)
  • Communication Content (e.g., messages via contact forms)
  • Server Log Data (e.g., IP address, browser type, operating system, domain, referrer URL, timestamps, and status codes)
  • Usage Data (e.g., user clicks, preferences)
  • Device Information and Metadata

Your personal data is processed as necessary for the following purposes:

  • Ensuring the correct and secure operation of the website.
  • Customizing website content.
  • Analyzing your preferences and website usage to improve our services.
  • Handling inquiries and requests.
  • Billing and account management.
  • Delivering services or products.
  • Marketing and customer relationship management.

When third-party agents assist us in delivering services, we require them to uphold our privacy standards.

Consent and Data Use

Your consent is critical. We only collect, use, or disclose your personal information with your consent, except where required or permitted by law. Whenever possible, we ensure your information is used solely for its original purpose. If new uses arise, we’ll notify you and seek your consent where reasonable and necessary.

Data Retention and Disposal

We retain your information only as long as needed to fulfill business purposes or comply with legal requirements. Once it’s no longer required, we securely destroy or anonymize your data.

Third-Party Links and Advertising

Our website may feature links to third-party websites not governed by this privacy policy. We encourage you to review the privacy practices of these external sites.
Some advertisements on our website may set cookies controlled by third-party advertisers, not Canada Betting Expert. We do not manage these cookies.

Cookies

Our website uses cookies to enhance functionality and analyze usage. Necessary cookies (e.g., for language preferences) are used without consent. For cookies related to content customization or analytics, we will request your explicit consent, which can be withdrawn at any time.

Legal Basis for Processing

We process personal data within the EU in compliance with European and local data protection laws, including GDPR, the German Federal Data Protection Act (BDSG), and the Telecommunications-Telemedia Data Protection Act (TTDSG).

Processing is lawful when:

  • You have provided consent (Art. 6(1)(a) GDPR).
  • It is necessary for the performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR).
  • It is required for compliance with a legal obligation (Art. 6(1)(c) GDPR).
  • It is in our or a third party’s legitimate interests (Art. 6(1)(f) GDPR), such as website operation or responding to inquiries.
  • Special categories of personal data (e.g., health, biometric, or political data) are processed only with explicit consent or when necessary under Article 9 GDPR.

Data transfers to countries outside the European Union (third countries) occur only when an adequate level of data protection is ensured, typically via:

  • EU Commission Adequacy Decisions (e.g., Canada, Japan, Switzerland).
  • Standard Contractual Clauses (SCCs) for transfers to other countries, including the U.S.

Under GDPR, you have the following rights:

  • Right to Withdraw Consent (Art. 7(3))
  • Right of Access (Art. 15)
  • Right to Rectification (Art. 16)
  • Right to Erasure (Art. 17)
  • Right to Restriction of Processing (Art. 18)
  • Right to Data Portability (Art. 20)
  • Right to Object (Art. 21)

To exercise these rights, contact us at privacy@grc-media.com.

How to Access or Correct Your Information

You can request access to the personal information we have about you by submitting a written request. After verifying your identity, we’ll provide access within 30 days, unless additional time is required, in which case we’ll inform you of the delay.

If you find inaccuracies in your data, you can request corrections. While disputes may occasionally arise regarding accuracy, we’ll document any disagreement and notify relevant third parties of changes or disputes when applicable.

Requesting Data Deletion

You may request the removal of all your personal information if you are no longer a customer. Send your written request to privacy@grc-media.com, and we’ll guide you through the identity verification process before proceeding.

Handling Privacy Complaints

If you have concerns about how your information is collected, used, or disclosed, contact our Privacy Officer at privacy@grc-media.com. We’ll investigate your complaint and take appropriate measures to address the issue and improve our practices.

Policy Updates

This Privacy Policy is subject to updates. We encourage you to review this page regularly to stay informed of any changes.

For further inquiries, email us at privacy@grc-media.com.